We hope any questions you may have, can be answered here. However, if you're still stuck, please contact us.
How does Brexit affect ordering from you?
We have been well prepared for this transition and were completing relevant paperwork 6 months before the process became essential for overseas shipping. The disruption to our service should be minimal, however you may notice extra delays at customs and possible new charges for EU customers that are beyond our control.
Can we visit you?
Absolutely! We are based in Leigh on Sea, Essex. Postcode SS9 1PA
Is there parking?
There is on street parking limited to a free 2 hr stay, or a car park a few mins walk away postcode SS9 1QE
What is in the surrounding area?
Leigh on Sea is full of independent boutiques, eateries & bars. A few minute walk down the cobbled street next to the church you will find the sea front, beach, cockle sheds and fabulous restaurants. There are also a few chain stores and most of the main banks. Adventure Island is a short drive away, or a couple of stops on the train. You can easily make it a full day, or a weekend.
Where are you located along the Broadway?
You cant miss us! We are a pink shop right on the corner opposite the old church.
What are your opening times?
We are open 7 days a week, Monday - Saturday, 10am - 5pm and Sunday 10.30am - 4pm.
Times/openings may vary for public holidays so please keep and eye on our social media sites for updates.
Do you buy in clothes?
We get asked this most days. Unfortunately we only buy from our designated suppliers.
How do I return my order to you?
Please follow our returns procedure here
I have just made an order, but want to add to it. Can i do this?
Unfortunately we can no longer combine separate orders.
Can i cancel my order?
We try and get things out super fast for our customers. For us to be able to do this we can no longer cancel orders once placed. Please follow our returns procedure if you no longer want the items ordered.